AI Outcomes Reporting
Resilia
Developing an AI-powered reporting solution delivering continuous value to customers to reduce churn.
Birdsong 2.0 Design System
Launching a refreshed design system prioritizing accessibility and scalability to reduce engineering overhead and open new market opportunities.
Freemium Donations Platform
Setting up Resilia’s B2B2C strategy, while launching a new revenue stream.
Voice of the User
Leading a cross-functional program to benchmark customer satisfaction to drive activation and engagment.
Enabling New Deals through Modernized UX
Enterprise Banking Technology Client
A reimagined experience to bring a legacy correspondent lending platform to the modern age leading to seven-figure deals with major banking chains.
Launching Registry E-Commerce
The Knot
Launching a new-to-market e-commerce line of business for a major wedding planning platform to stay ahead of their competition.